Paul Sondhi

Consumer + Creator Trust Cycle

  1. Creation: Creator makes content
  2. Attention: Consumer pays attention to it
  3. Evaluation: Consumer decides if they think it’s accurate
  4. Growth: If the consumer deems it accurate, trust builds or is maintained

Continuously complete this cycle and over time the consumer will trust the creator more and more.

Whether it’s a podcast episode, an edition of a newsletter, a blog post, a tweet, etc. Anything.

If the cycle falters at step 3 (evaluation), trust can erode. But if the consumer completes the cycle again, trust can be built back.

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